Lacie Hard Disk Data Recovery

Faulty Lacie Hard Disk Drive?
We can help recover your data!

LaCie hard disk drives are one of the fastest, most reliable and best designed external hard disks available today in Australia. Like any brand of hard drive there is always a weak link, in some LaCie hard disk models the internal IDE or SATA hard drive (which is not manufactured by Lacie) inside of the LaCie enclosure can fail resulting in loss of access to your important files.

Normally we find LaCie uses Western Digital, Samsung, Maxtor or Seagate drives inside their hard drive enclosures. This disk can sometimes fail due to bad sectors, controller board problems, overheating, read/write head damage or a simple file system corruption.

We can recover data from the LaCie hard disks which are single drive units, 2 disk units and 4 disk units. Regardless of if it's using RAID-0, Spanning or any file system - we are the experts when it comes to recovering data from LaCie Disks.

We work with PC and MAC Formatted LaCie drives and can recover data from other file systems too.

Common symptoms of 'Hardware Problems' with LaCie disks we can help with are:

• The Lacie hard drive is not detected by your computer at all.
• The Lacie hard drive is making a clicking or knocking sound
• The Lacie hard drive does not power on or spin at all.
• The Lacie hard drive has had a power surge or the wrong power supply was connected to the drive.

Other 'Software Problems' we can help with:

• Corrupted partition
• Unable to see the disk or the files
• The disk won't mount on the desktop (if Mac formatted)
• Accidental Deletion of Data
• The computer gets a blue screen of death error screen
• The computer keeps restarting/rebooting
• Accidental reformatting of partitions
• Hard disk is unable to be accessed
• Virus Problems
• Inaccessible drives and partitions
• Unable to boot computer
• The disk is seen in windows but asking to be formatted
• Unable to access drive in windows with an error message

The Procedure. 
On receipt of the defective device along with the Data Recovery Form duly signed, a Status Report cum Quotation is generated within 4 working hours free of charge, until specified otherwise. We offer three levels of recovery for you to choose from. On receipt of your confirmation Data Recovery procdures begin and data will be available for verification within 12 working hours to 5 working days depending on the level you have chosen. On satisfactory confirmation of the data a proforma invoice is available for your payment procedure. If the data recovered by us is not to your satisfaction you are free to leave the entire recovery without any charges. On receipt of your payment data will be released and a Final invoice / Cash receipt will be given. The defective drive will be retained with us until all recovered data is verified at your end. TDS can be cut and a TDS certificate issued. Data Recovery results depend on the condition of your defective device. Any device collected un-recovered after a quotation will be retaken as a tampered device.

The Charges. 
I.TECH Computers has a NO DATA NO CHARGE policy for un-tampered devices, Tampered devices will be accepted with a non-refundable pre payment service charge of Rs. 3000 and will be reversed with the final bill if the data is recovered successfully. Quotations generated are based on the amount of effort that will go in to recover the data based on the drives response to the recovery process.

The Engagement. 
Customer engages I.TECH Computers (“I.TECH”) to: inspect, evaluate, and identify the  problem  (if not already identified); and/or retrieve, or minimise the damage to, the equipment/data/media; and/or provide other services as may be requested by Customer from time to time. I.TECH Computers is not responsible for any loss/change in the condition of the Data/Device once accepted for recovery and the backup drive will be formated before dumping recovered data. I.TECH Computers will scrap all unclaimed devices witin 30 days of final billing. Collection of any Devices from I.TECH Computers is strictly between 2.30 pm to 6.00 pm and with prior appointment only.

Confidentiality.
I.TECH will use any information contained in the data, media and/or equipment provided to I.TECH by Customer ("Customer Information") only for the purpose of fulfilling the Engagement, and will otherwise hold such Customer Information in the strictest confidence.  Any Confidential Information disclosed by Customer under this agreement will remain the owner's sole property, and I.TECH shall employ reasonable measures to prevent the unauthorised use of Customer Information, which measures shall not be less than those measures employed by I.TECH in protecting its own confidential information.  I.TECH will not disclose Confidential Information except to employees or consultants reasonably requiring such information (and who have obligations to I.TECH) and not to any other party except as required by law. I.TECH will employ appropriate technical and organisational measures to safeguard any Customer Information, including personal data, and will act only on the instruction of the Customer with respect to such information. 

Payment. 
Customer agrees to pay I.TECH all sums authorised from time to time by Customer, which will typically include charges for I.TECH services, reasonable travel and other expenses for on-site work, shipping and insurance (both ways), and actual expenses, if any, for parts, media, and/or off-the-shelf software used in the Engagement. Unless otherwise agreed to in advance by I.TECH, all such sums are due and payable favoring I.TECH Computers in Cash/Pay Order/Demand Draft only prior to collecting Data. No cheques will be accepted. No Data will be released without full payments even on request.

Consent.
Any consent required of either party will be effective if provided in a commercially reasonable manner, which includes without limitation, verbal authorisation if followed by written confirmation by I.TECH at the earliest possible opportunity, and/or facsimile.

Time Needed to recover your data.
These are average turnaround times within 12 working hours to 5 working days depending on the level you have chosen.

In some cases of severe hard disk damage or difficulty to locate spare parts, the time needed may be extended. Even though we need to spend more time trying to help you we do not charge any extra for our time. We offer a fixed price and stick to it.

If you want to begin your Emergency Data Recovery? Call any time or day. Our Emergency Response Team is Available 24 Hours/7 Days a week, every single day of the year! Or contact our office during business hours on +912226651205