Faulty IBM or Hitachi PC, Notebook or Server Disk?
We can help recover your data!
IBM hard disk drives are one of the best hard disks available. The IBM/Hitachi Travelstar and Deskstar hard disks had a large market share of the Australian hard disk market and still have a large percentage of the market today.
We are experts with IBM
Thinkpad Notebook Computers of all models and their hard drives.
This is one of our main specialties.
Even though IBM Disks are very good, like any brand of hard disk drive, these drives sometimes do have problems. Common problems we see are the disk making clicking/clunking sounds and not powering up at all sometimes, motor bearing failures, magnetic head failures, firmware corruption, service area damage and electromechanical failures.
Our company recovers data from IBM hard disks coming in from all around Australia on almost daily basis. We specialise in recovering data from all hard disk problems.
We have very extensive experience with the IDE 3.5"
Disks, Serial ATA (S-ATA) 3.5" Disks and Server SCSI (Ultrastar)
Disks.
We are finding many of the IBM drives suffer from 'bad heads' or have knocking/clicking sounds or simply no longer power up. We are experienced with these problem and the methods to recover data from these faulty disks.
IBM and Hitachi have merged, often the hard drives
will be labeled HGST (Hitachi Global Storage Technology)
Common symptoms of 'Hardware Problems' with
Fujitsu disks we can help with are:
Hard disk sounds like it's trying to spin but
getting stuck then powers off
Vibrating unusually
Noisy hard disk
Spindle Motor Problems
Computer often tries to run scandisk on the
hard drive
Not detected by BIOS / Computer
Clicking or Cluncking Sounds
Scratching or grinding Sounds
Hard disk will start but computer will run
slowly or hang
Hard disk making a ticking sound
Noises coming from hard disk, sometimes very
noisy
Not powering on at all
No spinning
Disk not working after a Power Surge
Hard drive crash
Corrupt firmware
Error reporting ' Primary Master disk failed,
Press F1 to continue'
Fire, Water, Coffee and other Liquid Damage
Freezing or locking up the computer
Preventing the pc from powering on
Other 'Software Problems' we can help
with:
Corrupted partition
Accidental Deletion of Data
Accidental reformatting of partitions
Hard disk is unable to be accessed
Virus Problems
Inaccessible drives and partitions
Unable to boot computer
The disk is seen in windows but asking to be
formatted
Unable to access drive in windows with an error
messag
The Procedure. On receipt of the defective device along with the Data
Recovery Form duly signed, a Status Report cum Quotation is
generated within 4 working hours free of charge, until specified
otherwise. We offer three levels of recovery for you to choose from.
On receipt of your confirmation Data Recovery procdures begin and
data will be available for verification within 12 working hours to 5
working days depending on the level you have chosen. On satisfactory
confirmation of the data a proforma invoice is available for your
payment procedure. If the data recovered by us is not to your
satisfaction you are free to leave the entire recovery without any
charges. On receipt of your payment data will be released and a
Final invoice / Cash receipt will be given. The defective drive will
be retained with us until all recovered data is verified at your
end. TDS can be cut and a TDS certificate issued. Data Recovery
results depend on the condition of your defective device. Any device
collected un-recovered after a quotation will be retaken as a
tampered device.
The Charges.
I.TECH Computers has a NO DATA NO CHARGE
policy for un-tampered devices, Tampered devices will be accepted
with a non-refundable pre payment service charge of Rs. 3000 and
will be reversed with the final bill if the data is recovered
successfully. Quotations generated are based on the amount of effort
that will go in to recover the data based on the drives response to
the recovery process.
The Engagement.
Customer engages I.TECH Computers
(“I.TECH”) to: inspect, evaluate, and identify
the problem (if not already identified); and/or
retrieve, or minimise the damage to, the equipment/data/media;
and/or provide other services as may be requested by Customer from
time to time. I.TECH Computers is not responsible for any
loss/change in the condition of the Data/Device once accepted for
recovery and the backup drive will be formated before dumping
recovered data. I.TECH Computers will scrap all unclaimed devices
witin 30 days of final billing. Collection of any Devices from
I.TECH Computers is strictly between 2.30 pm to 6.00 pm and with
prior appointment
only.
Confidentiality. I.TECH will use any information contained in the data, media
and/or equipment provided to I.TECH by Customer ("Customer
Information") only for the purpose of fulfilling the Engagement, and
will otherwise hold such Customer Information in the strictest
confidence. Any Confidential Information disclosed by Customer
under this agreement will remain the owner's sole property, and
I.TECH shall employ reasonable measures to prevent the unauthorised
use of Customer Information, which measures shall not be less than
those measures employed by I.TECH in protecting its own confidential
information. I.TECH will not disclose Confidential Information
except to employees or consultants reasonably requiring such
information (and who have obligations to I.TECH) and not to any
other party except as required by law. I.TECH will employ
appropriate technical and organisational measures to safeguard any
Customer Information, including personal data, and will act only on
the instruction of the Customer with respect to such
information.
Payment.
Customer agrees to pay I.TECH all sums
authorised from time to time by Customer, which will typically
include charges for I.TECH services, reasonable travel and other
expenses for on-site work, shipping and insurance (both ways), and
actual expenses, if any, for parts, media, and/or off-the-shelf
software used in the Engagement. Unless otherwise agreed to in
advance by I.TECH, all such sums are due and payable favoring I.TECH
Computers in Cash/Pay Order/Demand Draft only prior to collecting
Data. No cheques will be accepted. No Data will be released without
full payments even on
request.
Consent. Any
consent required of either party will be effective if provided in a
commercially reasonable manner, which includes without limitation,
verbal authorisation if followed by written confirmation by I.TECH
at the earliest possible opportunity, and/or facsimile. Time Needed to recover your
data. These are average turnaround times within 12 working hours to 5 working days depending on the
level you have chosen.
In some cases of severe hard disk damage
or difficulty to locate spare parts, the time needed may be
extended. Even though we need to spend more time trying to help you
we do not charge any extra for our time. We offer a fixed price and
stick to it.
If you want to begin your Emergency Data Recovery?
Call any time or day. Our Emergency Response Team is Available 24
Hours/7 Days a week, every single day of the year! Or contact our
office during business hours on +912226651205
